Your privacy, our priority

At My Memory, privacy is not an afterthought — it is part of why the app exists.

People use My Memory to capture moments that matter. Some are joyful. Some are quiet. Some are deeply personal. We design the product with the belief that what you choose to save deserves care, respect, and protection.

This policy explains what information we collect, how we use it, how we protect it, and the choices you have.

Information We Collect

We collect only the information necessary to operate the service securely and provide a personal, reliable experience.

Information from Google Sign-In

If you choose to sign in using Google, we receive limited information from your Google account to identify you and create your My Memory account:

Email address
Name
Profile photo (if available)
A unique Google account identifier

This information is used only for authentication and account management.

We do not access your Gmail, Google Drive, Google Calendar, contacts, or any other Google services.

Information You Choose to Save

My Memory allows you to intentionally save memories and content that you create. This may include text, audio, or other information you choose to store.

We do not collect content from your device, microphone, or account unless you actively choose to create or save it.

How We Use Your Information

We use your information only to operate, maintain, and protect the My Memory experience.

This includes:

Securely signing you in and maintaining your session
Creating and managing your account
Displaying basic profile details such as your name or photo
Protecting the platform from misuse or abuse
Supporting customer requests and account-related communication

Your data is never used for advertising, tracking, profiling, or marketing.

Voice, Transcription, and AI-Assisted Features

My Memory offers optional features that help make capturing and finding memories easier.

These may include:

Voice input to record a memory
Speech-to-text transcription to convert spoken words into text
AI-powered semantic search to help you find memories by meaning rather than exact wording

These features are used only when you choose to use them.

Content processed for transcription or search remains associated with your account and is used solely to provide the requested functionality. We do not use this content to train advertising systems, build user profiles, or share with third parties.

AI-assisted features are designed to work quietly in the background, helping you access your memories more naturally while respecting their personal nature.

How We Protect What You Share

We understand that memories are different from typical app data. Many are private by nature, and we treat them that way.

We protect user data by:

Using secure cloud infrastructure with strict access controls
Encrypting data in transit using industry-standard protocols
Limiting internal access to systems that are essential for operation only
Designing systems so personal content is not casually accessible

We do not store Google account passwords.

Security is built into the architecture from the start, not added later.

Making Access Simple Without Compromising Privacy

We believe privacy should not come at the cost of usability.

Google Sign-In allows secure access without creating or remembering another password
Your account is tied only to the identity you authorize
You can access your memories easily while we handle the security behind the scenes

Our goal is to make My Memory feel effortless to use while remaining careful with what you trust us to hold.

Our Use of Google and Firebase

My Memory is built using trusted cloud infrastructure provided by Google, including Firebase services.

These services support:

Secure authentication
Encrypted data storage
Voice processing, transcription, and AI-assisted search
Platform reliability and performance

Information received through Google services is used strictly in accordance with Google’s policies and only for the purposes you explicitly authorize.

Data Sharing

We do not sell, rent, license, or trade personal data.

Specifically:

Google user data is not shared with advertisers
Personal memories are not accessed for analytics, marketing, or profiling
Data is never used to build advertising audiences

Information may only be disclosed if required by law or to protect the safety and integrity of the service.

Data Retention

We retain personal information only for as long as it is necessary to operate the service.

Account information remains while your account is active
When an account is deleted, associated personal data is removed according to our retention policies

Your Control and Data Deletion

Your data remains yours.

You may request deletion of your account and associated data at any time. When an account is deleted:

Account identifiers are removed
Stored memories and content are deleted
Google account information is no longer retained

If you have questions, concerns, or privacy-related requests, you can reach us in either of the following ways:

Email: info@heyMy Memoryory.com
In-app: Logged-in users can contact us directly from the Manage Subscription page within their account, where you can send us a message without leaving the app.

We read every message and respond personally.

Compliance with Google API Services User Data Policy

My Memory’s use of information received from Google APIs complies with the Google API Services User Data Policy, including the Limited Use requirements.

Google user data is accessed only to provide core app functionality and is never used beyond what users have explicitly authorized.

Who We Are

My Memory is operated by a small, independent team based in Benicia, California, in the San Francisco Bay Area.

We are real people building a product we use ourselves. If you have a privacy concern, a question, or simply want clarity, you can reach us directly and expect a human response.

Contact Us

For privacy questions, data requests, or general concerns:

Email: info@heyMy Memoryory.com
Website: https://My Memory.app